Security and your recovery kit

Your journal stays locked on your device. Only your password and your recovery kit can open it. JournaLock cannot reset it, and we do not sell your data.

What you see

Mac and iPhone. The same idea on Windows and Android: a password you choose, and a recovery kit you print.

Mac Security page. Change password asks for at least 12 characters. Change PIN is below it.
Mac, Vault, Security page. Change your password here. Use at least 12 characters. A short sentence you can remember works well. A PIN is optional. It does not replace the kit.
Mac Key kit page. Print 3 copies, and a note that JournaLock cannot reset a lost Master Key.
Mac, Vault, Key kit. The screen says we cannot reset a lost Master Key. Print 3 copies. Paper is the copy that still works if the computer is gone. Email, if you use it, goes through your own mail, not through JournaLock servers. Do not rely on email alone.
iPhone Key kit page with Print 3 copies.
iPhone, Key kit. Same kit on the phone. Print 3 copies and keep them in separate safe places, away from the device.
iPhone Security page. At the bottom it says the old recovery kit no longer works.
iPhone, Security. After a new kit, the app can say “Your old recovery kit no longer works.” Destroy the old paper. Keep only the new three copies.

Your password

  1. Open Vault, then Security page.
  2. Type your current password.
  3. Type a new password of at least 12 characters, then type it again.
  4. Choose Change password.

Your entries stay as they are. A wrong current password changes nothing.

Your recovery kit

The kit is a spare key that belongs to your journal. Open Vault, then Key kit. Print 3 copies. Write the date on them. Keep each copy somewhere safe and away from the computer: a locked drawer, a safe, or with your important papers.

If you forget the password

If you still have the current kit, you can get back in and set a new password. Your entries stay. Nothing is erased. If a kit does not match this journal, nothing is changed.

You get 10 tries. After 10 wrong tries, wait 30 minutes, then try again. Nothing is erased because of wrong tries.

If you do not have a kit

You still know the password. Open the Key kit page now. Print three copies and put them away.

You have lost the password and every copy of the kit. The journal cannot be opened. There is no email reset. JournaLock cannot unlock it for you. That is the lock that keeps everyone else out.

Questions people ask

For the curious

Privacy policy: journalock.com/privacy. Install: Get the app.